Shipping & Returns
Shipping:
Shipping is calculated depending on your location. We normally charge a standard flat fee per order and location, So it doesn’t matter how many units you order, you will be charged this amount one time only. So take advantage of this and try to stuff as many things as you can in your cart!
Shipping destinations available:
Please note that this website is dedicated to Europe. To order for the USA, click here to go to our USA Website.
We currently ship to the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (except the Canary Islands), Sweden, United Kingdom, and the United States.
If your country is not on the list above, feel free to contact us directly and we’ll see what we can do.
Order processing delay:
Depending on the number of orders we receive, we will ship your order between 2-4 business days after we have processed it. You will be notified upon shipping by email with a tracking number (if available).
Shipping time:
Depending on the destination, you can expect to receive your order between 3 to 6 business days after we have processed your order. A business day is Monday through Friday, except on special holidays.
***COVID-19 Update: Due to the recent pandemic, all orders can be slightly delayed. This is due to mobility restrictions as well as fewer destination routes being available by courier companies. If you wish to know more about your order, please contact us at support@bali-boo.com, please allow some extra days of delay before contacting us about your order.
Returns:
We have a 30 Day “No-Hassle” Money-Back Return Policy. If during the first 30 days after your purchase you are not satisfied with our products, you can return them to us and we will give you your money back, no questions asked. If for any reason you would like to return a product, please contact us at support@bali-boo.com
Dimitri D –
Super!! Je l ai achete comme cadeau eco pour une amie elle a adoree 🙂 bol de super bonne qualite, les couverts et pailles sont top et le panier en bambou rend le tout vraiment classe. Je conseil !
Andrea –
Got this for friend’s Christmas gift and I was super jealous when they opened them. Really love the hand craftsmanship and the bonus fork and spoon were really nice as well.
Malia –
juste la taille d’une portion dans le bol et 2 paille recyclable, impec
Virginie –
Reception rapide et article conforme a mes attentes.
Tres bien presentes.
Je m’en sers tout les jours.